For years, Information Management was seen as a necessary but often overlooked discipline, tucked away in the back office and left to records teams. But in 2025, governance, compliance, and information protection are once again at the centre of organisational strategy. Why? Because the stakes have never been higher.
The volume of data organisations generate is growing at staggering rates – and not just in familiar formats. AI-generated content, chat messages, IoT feeds, and cloud files all add to the complexity. Without proper governance, valuable information quickly turns into a liability.
Tougher privacy and compliance laws – from international frameworks like the GDPR, through to CCPA to New Zealand’s modernised Privacy Act 2020 and incoming IPP 3A amendments – are forcing organisations to treat information as a regulated asset. The cost of non-compliance, whether through fines or reputational harm, means that the stakes are too high to gamble with.
High-profile breaches in recent years have been a wake-up call. Uncontrolled, poorly governed, data not only attracts attackers but also multiplies the financial and reputational impact when breaches occur.
The move to Microsoft 365, Teams, and cloud platforms has unlocked productivity, but it has also introduced new challenges around governance, data sovereignty, and lifecycle management. Organisations need a smarter way to keep control without slowing people down.
AI is transforming how we work – but also how we must govern. Non-human identities, automated decision-making, and AI-generated records all require new forms of oversight. Organisations that get this right will balance innovation with trust.
Despite the clear risks, most organisations struggle to embed good information management practices. Why? Because traditional governance models focus on rules and restrictions, often at odds with how people actually work. Workers default to convenience, not compliance, when systems are hard to use.
This is where a benefits-led approach makes all the difference.
At Information Leadership, we’ve developed iWorkplace – a framework and set of solutions that connect governance and compliance directly to business value. Instead of treating information management as a burden, iWorkplace makes it a natural part of how people work in Microsoft 365.
How iWorkplace Makes Governance Stick:
Information Management and governance are having a resurgence because organisations finally see the cost of getting it wrong – and the opportunity of getting it right. But making it stick requires more than policies and procedures. It requires embedding governance into the way people already work.
That’s exactly what iWorkplace delivers: a benefits-led, people-centred approach to Information Management that makes compliance effortless and long-lasting.
If your organisation is ready to shift from chaos to clarity – with confidence, control, and flexibility – then now is the time to explore how iWorkplace can help.